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Customer Profile Overview and Procedures

The Customer Profile pages allow you to add or change mailing addresses, email addresses, phone numbers, contact methods, and other basic options for your bills and communications with the utility company.

Mailing Address

Understanding Mailing Addresses

Changing your current mailing address

Phone Numbers

Adding or changing a phone number

Email Addresses

Adding or changing an email address

Request email verification message to be re-sent

Preferences

See Updating your preferences for instructions for changing any of the following preferences:

• Methods the utility uses to contact you
• Paperless bill option (if supported by your utility)
• Language (if applicable)
• Employer (if required)
• Security question and answer
• Password you use to log on to this site

Name

Updating your name

Other functional areas

Security Overview and Procedures

Account Overview and Procedures

Billing Overview and Procedures

Payments Overview and Procedures

Services Overview and Procedures