City of Columbia to Waive Online Payment Processing Charge for Water, Sewer, Solid Waste & Parking Garage Rental Services
See Press Release for more information.

Welcome to Columbia Online Customer Web Access (CWA). This site will allow you to manage your water billing services and other City services in one convenient location.

CWA gives you the ability to:

  • view your monthly statements
  • review your water consumption, billing and payment history
  • pay your bills by credit card (Visa, MasterCard, Discover, American Express) or e-check through a partnership with

GO GREEN, Go Paperless, Sign up for E-billing and receive email notices when your water bill is ready!

Get started today by registering your City of Columbia account(s)!! Register Now

Log In To View Your Accounts
ATTENTION Returning CWA Customers:
For the first login, please click the Forgot
Username or Password link below and request a
new password. Customers with water services
and parking or solid waste only need to request
a new password once.

Water/Sewer: Forgot Username or Password?

Parking/Solid Waste: Forgot Username or Password?


Having problems logging in? Please double check your username and password for correct spelling. PASSWORDS are case sensitive. NEED HELP?

Have questions or need further assistance, visit Customer Web Access FAQ for more information on suggested web browsers, recommended settings, enrollment, etc.

If you are having problems using this site, please ensure that your browser has Pop-ups, JavaScript, and cookies enabled.